Refund Policy

The SURVIVAL Guarantee

We’re so confident you will love your SURVIVAL product as much as we do, we offer a 30-day money back guarantee.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with any swing tags still attached.

To start the refund process, please email us at sales@survival.net.au with your order number.

For any other questions, please see our Frequently Asked Questions or Contact Us and one of our friendly staff members will be happy to help you.